Privacy Policy

WHAT INFORMATION DO WE COLLECT?

In connection with accessing our Services, we may collect information from you which can be used to identify you ("Personal Information"), such as your name, payment information, email address, phone, username and password. We collect information when you register or open an account, sign in, pay a bill, purchase a Service, use a Service, call us for support, or give us feedback. We may also get information from other companies or third parties, finally, we also collect content or other information that you may provide or create when you interact with our Services. We also collect information from and about the devices you use to access the Services. This includes things like IP addresses, the type of browser and device you use, the web page you visited before coming to our sites, and identifiers associated with your devices. Your devices (depending on their settings) may also transmit location information to the Services. Our Services may change over time and we may introduce new features that may collect new or different types of information.

Information you provide directly

Some Services enable you to give us information directly. For example:

• A number of our Services enable users to create accounts or profiles. In connection with these Services, we may ask you to provide certain information about yourself to set up the account or profile. For example, you can submit certain information about yourself, such as your name and email address, when you create a DWALL.ONLINE Account.
• If you order a product or paid service from us, we may ask for your name, contact information, payment information, and credit card information in order to process your order.
• Some of our Services enable you to communicate with other people. Those communications will be transmitted through our systems.

Information about your use of the Services

In addition to the information you provide, we may collect information about your use of our Services through software on your device and other means. For example, we may collect:

• Device information - such as your hardware model, IMEI number and other unique device identifiers, MAC address, IP address, operating system versions, and settings of the device you use to access the Services.
• Log information - such as the time and duration of your use of the Service, search query terms you enter through the Services, and any information stored in cookies that we have set on your device.
• Location information - such as your device’s GPS signal or information about nearby WiFi access points and cell towers that may be transmitted to us when you use certain Services.
• Other information about your use of the Services, such as the apps you use, the websites you visit, and how you interact with content offered through a Service.

Information from third-party sources

We may receive information about you from publicly and commercially available sources (as permitted by law), which we may combine with other information we receive from or about you. We also may receive information about you from third-party social networking services when you choose to connect with those services.

Other Information We Collect

We also may collect other information about you, your device, or your use of the services in ways that we describe to you at the point of collection or otherwise with your consent. You can choose not to provide us with certain types of information, but doing so may affect your ability to use some Services.

HOW DO WE USE YOUR INFORMATION?

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience. Your information helps us to better respond to your individual needs.
• To improve our service. We continually strive to improve our service offerings based on the information and feedback we receive from you.
• To improve customer service. Your information helps us to more effectively respond to your customer service requests and support needs.
• To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
• To send periodic emails. The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.

We may use information we collect for the following purposes:

• to register you or your device for a Service;
• to provide a Service or feature you request;
• to provide customized content and provide personalized services based on your past activities on our Services;
• for advertising, such as providing customized advertisements, sponsored content and sending you promotional communications;
• for assessment and analysis of our market, customers, products, and services (including asking you for your opinions on our products and services and carrying out customer surveys);
• to understand the way people use our Services so that we can improve them and develop new products and services;
• otherwise with your consent.

We may combine information from or about you, including across different Services or devices, for purposes consistent with this Privacy Policy. Or we might base our recommendations for new things you’ll love on the services, content and devices you already use. Depending on the reason for which we combine the data, and on the requirements of applicable law, specific controls for such combination may be made available, for instance in device or application settings menus, or by visiting applicable web pages.

HOW DO WE PROTECT YOUR INFORMATION?

We provide reasonable and appropriate security measures in connection with securing Personal Information we collect. DWALL ONLINE Inc. will protect Personal Information by using physically secure facilities, industry standard security tools and practices, and clearly defined internal policies and practices. Security measures are in place to protect the loss, misuse and alteration of the Personal Information under our control. Personal Information is stored in secure environments that are not available to the public. To prevent unauthorized electronic access to personal information, any information that is stored in electronic form is protected in a secure electronic and physical environment. We are responsible for all Personal Information transferred to third parties for processing. DWALL ONLINE Inc. requires third party processors to respect the confidentiality of Personal Information and all legal requirements under applicable Canadian federal and provincial privacy legislation, and to agree to contractual requirements that are consistent with this Privacy Policy. These third party processors are prohibited from using Personal Information, except for the specific purpose(s) for which we supply it to them. In some circumstances, Personal Information may be processed and stored outside of Canada by DWALL ONLINE Inc. or a third party processor, and such Personal Information may be subject to disclosure in accordance with the laws applicable in the jurisdiction in which the information is processed or stored. These laws may not provide the same level of protection as Canadian privacy laws.

TO WHOM DO WE DISCLOSE YOUR INFORMATION?

We will not disclose your information to third parties for their own independent marketing or business purposes without your consent. However, we may disclose your information to the following entities:

• Affiliates. Your information may be shared among DWALL ONLINE Inc. affiliates for the purposes described in this Privacy Policy. The term ‘affiliates’ refers to companies related to DWALL ONLINE Inc. by common ownership or control.
• Business Partners. We also may share your information with trusted business partners, including wireless carriers. These entities may use your information to provide you with services you request, make predictions about your interests and may provide you with promotional materials, advertisements and other materials.
• Service providers. We also may disclose your information to companies that provide services for or on behalf of us, such as companies that help us with billing or that send emails on our behalf. These entities are limited in their ability to use your information for purposes other than providing services for us.
• Other Parties When Required by Law or as Necessary to Protect Our Services. There may be instances when we disclose your information to other parties.
• to comply with the law or respond to compulsory legal process (such as a search warrant or other court order).
• to verify or enforce compliance with the policies governing our Services.
• to protect the rights, property, or any of our respective affiliates, business partners, or customers.
• Other Parties in Connection with Corporate Transactions. We may disclose your information to a third party as part of a merger or transfer, or in the event of a bankruptcy.
• Other Parties with Your Consent or at Your Direction. In addition to the disclosures described in this Privacy Policy, we may share information about you with third parties when you consent to or request such sharing.

HOW WE SECURITY AND STORAGE YOUR INFORMATION

We will keep your information secure by taking appropriate technical and organizational measures against its unauthorised or unlawful processing and against its accidental loss, destruction or damages. We will do our best to protect your personal information but we cannot guarantee the security of your information which is transmitted to our website, applications or services or to other website, applications and services via internet or similar connection. If we have given you (or you have chosen) a password to access certain areas of our websites, applications or services please keep this password safe – we will not share this password with anyone. Retention. We will retain information you store on our Services for as long as we need it to provide you the Services. If you delete your account, we will also delete this information. But please note: (1) there might be some latency in deleting this information from our servers and back-up storage; and (2) we may retain this information if necessary to comply with our legal obligations, resolve disputes, or enforce our agreements. You can access your personal information by logging into your DWALL ONLINE account. If you believe your account has been compromised, please contact us info@dwall.online

CHANGES TO OUR PRIVACY POLICY

We may change our privacy policy from time to time. We will always update the privacy policy on our website, so please try to read it when you visit website. If a revision meaningfully reduces your rights, we will notify you.

COOKIES AND OTHER TECHNOLOGIES

We use technologies like cookies and pixel tags to provide, improve, protect and promote our Services. For example, cookies help us with things like remembering your username for your next visit, understanding how you are interacting with our Services, and improving them based on that information. You can set your browser to not accept cookies, but this may limit your ability to use the Services.